Terms & Conditions
These Terms and Conditions govern your use of the services provided by RR Digital Phoenix. By engaging with our services or accessing our website, you agree to be bound by these terms. Please read them carefully.
1. Definitions
- “Company,” “we,” “our,” “us” refers to RR Digital Phoenix.
- “Client,” “you,” “your” refers to the person or entity using our services.
- “Services” refers to website development, Google Ads management, SEO services, and any other services provided by RR Digital Phoenix.
2. Services
RR Digital Phoenix offers website development, digital marketing, Google Ads, and SEO services. The details of each service, including scope, pricing, timelines, and deliverables, will be outlined in a separate agreement or proposal specific to your project.
3. Acceptance of Terms
By using our services or submitting a service request, you accept these Terms and Conditions in full. If you disagree with any part of these terms, you should not proceed with using our services.
4. Payment Terms
- Website Development Services:
- A non-refundable deposit is required before any work begins.
- The remaining balance is due upon project completion or according to the payment schedule agreed upon in the proposal.
- Google Ads Services:
- Fees for campaign management, setup, and ongoing optimization are payable monthly or as agreed.
- Any ad spend budget is the responsibility of the client and is paid directly to Google.
- SEO Services:
- SEO services are billed monthly, and payment is required at the beginning of each month for the work to be performed in that month.
- All payments are non-refundable, as SEO results require long-term effort and investment.
5. Cancellation and Refunds
Please refer to our Refund Policy for details on cancellations and refunds. Note that all deposits and payments are non-refundable unless otherwise stated in the agreement.
6. Client Responsibilities
To ensure timely and successful project completion, the client agrees to:
- Provide Timely Information: All necessary information, assets (such as logos, content, etc.), and feedback must be supplied promptly to prevent delays.
- Adherence to Deadlines: RR Digital Phoenix will provide deadlines for approvals, feedback, or other necessary client actions. Failure to meet these deadlines may result in project delays.
- Content Ownership: The client is responsible for the accuracy, legality, and appropriateness of all materials they provide to RR Digital Phoenix for website development, marketing, or SEO purposes.
7. Intellectual Property
- Ownership:
- For website development services, the final website and associated content created specifically for the client will be owned by the client after full payment is received.
- RR Digital Phoenix retains the right to display the work in our portfolio, unless otherwise agreed.
- Third-Party Licenses: If any third-party licenses or software are required (e.g., plugins for websites), it is the client’s responsibility to purchase and maintain these unless otherwise agreed upon.
8. Liability
- Service Interruptions: While we strive to ensure that our services are error-free, RR Digital Phoenix will not be held responsible for technical failures, server issues, or any interruption to your services beyond our reasonable control.
- Google Ads Performance: We do not guarantee specific outcomes (such as clicks, conversions, or ROI) from Google Ads campaigns, as results depend on various factors such as budget, competition, and market conditions.
- SEO Performance: SEO results vary based on algorithm changes, competition, and other factors. RR Digital Phoenix cannot guarantee specific ranking outcomes or traffic increases.
- Limitation of Liability: To the maximum extent permitted by law, RR Digital Phoenix will not be liable for any indirect, incidental, or consequential damages arising from the use of our services, even if advised of the possibility of such damages.
9. Termination of Services
Either party may terminate the service agreement by providing written notice. Upon termination:
- All work completed up to the termination date will be billed and must be paid by the client.
- RR Digital Phoenix will cease all services immediately, and any outstanding balances must be settled.
10. Confidentiality
Both parties agree to maintain the confidentiality of any proprietary information, trade secrets, or confidential data exchanged during the course of the project. RR Digital Phoenix will not disclose any client data to third parties without prior consent, except where required by law.
11. Modifications to Terms
RR Digital Phoenix reserves the right to modify these Terms and Conditions at any time. Any changes will be effective immediately upon posting the updated terms on our website. We encourage you to review these terms periodically to stay informed about any updates.
12. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of India, and any disputes arising out of these terms shall be subject to the exclusive jurisdiction of the courts of Darbhanga, Bihar
13. Contact Information
If you have any questions or concerns about these Terms and Conditions, please contact us at:
RR Digital Phoenix
Email: info@digitalphoenix.in
Website: www.digitalphoenix.in